Privacy Policy

• Account details: first name, last name, email address and mobile number provided at signup.
• Order details: products purchased, order ID, amount paid, invoice and download history.
• Payment information: processed entirely by our PCI-DSS compliant payment gateway. We never see or store your full card number, CVV, UPI PIN or net-banking credentials.
• Technical data: IP address, browser type, device information and usage analytics.
• Communications: messages you send via the contact or appointment form.

• To deliver the digital product (PDF) you purchased and provide download access.
• To verify your identity via one-time password (OTP) at login or signup.
• To process payments, issue receipts and handle refund requests.
• To provide customer support and respond to your enquiries.
• To comply with tax, accounting and other legal obligations.

All payments are handled by a third-party payment gateway. When you pay, you are redirected to or served a secure interface operated by the gateway, and your payment credentials are transmitted directly to them over an encrypted connection. We only receive a transaction status, transaction reference and the last four digits of your instrument (where applicable).

We use essential cookies and local browser storage to keep you signed in and to remember your cart. We may also use analytics cookies to understand how the site is used. You can clear or block cookies in your browser, but parts of the site (login, cart, downloads) may stop working.

We do not sell your personal data. We share it only with:

• Our payment gateway, to process transactions.
• Email/SMS providers, to send OTPs, receipts and download links.
• Hosting and analytics providers who process data on our behalf.
• Authorities, where disclosure is required by law.

Account and order records are retained for as long as your account is active and thereafter for the period required by applicable tax and accounting law. You may request deletion of your account at any time; we will delete data that we are not legally required to retain.

We use HTTPS, access controls and OTP-based verification to protect your account. No method of transmission over the internet is entirely secure; you are responsible for keeping your password confidential.

You may request access to, correction of, or deletion of your personal data, and you may withdraw consent to marketing communications at any time by contacting us.

Our products are not directed at children under 18. Purchases must be made by an adult or by a parent/guardian on a minor's behalf.

Questions about this policy? Email drvismayaverlekar@gmail.com or call +91 9987112812.